Difficult Conversations (HBR 20-Minute Manager Series)
(Author) Harvard Business ReviewYou have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficult Conversations walks you through: Uncovering the root cause of friction Maintaining a positive mind-set Untangling the problem together Agreeing on a way forward Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.
Harvard Business Review
Harvard Business Review is a prestigious publication known for its insightful articles on management, leadership, and business strategy. Founded in 1922, HBR has published groundbreaking research and analysis by leading experts in the field.
One of HBR's most notable works is the article "Marketing Myopia" by Theodore Levitt, which introduced the concept of focusing on customer needs and wants rather than products. This article has had a significant impact on the marketing industry and is still widely cited today.
HBR's literary style is clear, concise, and data-driven, making complex business concepts accessible to a wide audience. Their contributions to literature include pioneering research on topics such as innovation, organizational culture, and decision-making.
Overall, Harvard Business Review has had a profound influence on the business world and continues to be a leading source of knowledge and insights for professionals in all industries.
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