Social Business Imperative, The

Adapting Your Business Model to the Always-Connected Customer

(Author) Clara Shih
Format: Paperback
£18.49 Price: £3.84 (79% off)
Generally dispatched in 1 to 2 days

This book articulates the pervasiveness of and the possibilities provided by social media for business. It further details an action plan for organizations to adapt and thrive in today's social and digital era. The book also provides a toolkit of systems, strategies, and technologies that have been proven effective across the customer lifecycle, from marketing and branding to sales and customer service.

Information
Publisher:
Pearson
Format:
Paperback
Number of pages:
None
Language:
en
ISBN:
9780134263434
Publish year:
2016
Publish date:
April 22, 2016

Clara Shih

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