Hotel and Hospitality English
A1-A2
(Author) Mike SeymourThis unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations. 24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests. 4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language. The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner. The audio CD provides valuable listening practice to accompany each unit.
Mike Seymour
Mike Seymour is a renowned author and journalist known for his investigative reporting and in-depth analysis of current events. His most famous work, "The Truth Behind the Headlines," delves into the hidden stories behind major news events. Seymour's writing style is gripping and thought-provoking, shedding light on important issues in society.